Trust
Policies
Everything we publish about how we work — the terms that govern buying from us and using this site, and the policies that bind everyone who works with us. Each one is the authoritative text; nothing here is a summary of a document held elsewhere.
Last reviewed 24 August 2026
Customers and the website
These govern orders, services and use of spyxpo.com. The set accepted at checkout is versioned and snapshotted onto the order, so the exact wording agreed to stays provable later.
Terms & Conditions
The general agreement between you and us.
Terms of Use
Rules for using the website: accounts, automated access, user content and takedowns.
Service Terms
Ordering, payment, delivery and responsibilities on managed services.
Privacy Policy
What is collected, why, and how to have it corrected or erased.
Delivery Policy
Dispatch times, shipping and delivery commitments.
Renewal Policy
How subscriptions and recurring services renew.
Cancellation Policy
Cancelling an order or an engagement, and refunds.
Source-Code Policy
When source code is included in a delivery, and when it is not.
Accessibility
Conformance status and how to report a barrier.
Working with us
These apply to employees, interns, trainees, contractors and consultants, on-site and remote alike. Applying for a role is an acceptance of them, recorded against the version that was live at the time.
Employment and conduct
Employee Policy
The terms of working here — conduct, security, monitoring, exit obligations.
Code of Conduct
Integrity, respect, anti-bribery, conflicts of interest and how concerns are raised.
Equal Opportunity and Non-Discrimination Policy
Merit-based hiring, no discrimination, and workplace accommodations.
Workplace
POSH Policy
Prevention of sexual harassment at the workplace under the POSH Act 2013, including remote work.
Remote and Hybrid Work Policy
On-site, hybrid and remote arrangements — availability, workspace, equipment and security.
Internship and Trainee Policy
How internships run — stipend, mentorship, hours, certificates and conversion.
Confidentiality and IP
Hiring and integrity
Background Verification Policy
What we verify before an offer is confirmed, and how a discrepancy is handled.
Whistleblower and Protected Disclosure Policy
How to report wrongdoing, and the protection given to whoever reports it.
Referral Policy
Referring a candidate, the rewards, and what may never be charged.
How these are kept
Every policy page carries the date it last changed. Material changes bump a version string, which is what an acceptance snapshot points at — the text can be edited, but what someone agreed to cannot be rewritten underneath them.
Statutory particulars of the incorporated entity, and the Grievance Officer’s contact details under the IT Rules 2021, are published in the footer of every page. Security disclosures go through Trust & security.
Questions about a customer policy: legal@spyxpo.com. Questions about a workplace policy: careers@spyxpo.com.